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Patients are responsible for assuring their insurance is accepted by us. Please call the number on the back of your card and ask if "River Bend Family Medicine" is in network!

  • We accept Medicare, some Medicare Advantage plans,   Maryland Medicaid (United Medicaid, Priority Partners, Aetna Better Health MD, Maryland Physicians Care), and most major health insurance plans.

  • We accept  Medicaid programs from West Virginia (UNICARE, Aetna Better Health WV, Caresource), for existing patients only. 

  • Self-pay patients are welcome. Your payment is expected on the day of service. 

  • We have a sliding fee schedule. Existing patients are welcome to apply. You will need to fill out an application every 6 months and provide us with your last 3 paystubs or other statement of earnings. Patients on the sliding fee must pay on the day of service; failure to do so will result in losing this privilege.

  • Existing patients with Workers Comp and Auto accident claims are welcome; please be ready to fill out a form with all the details of your payer's  policy and the accident.

  •  It is the patient's responsibility to assure that their policy is up-to-date and that River Bend Family Medicine participates in their plan before their office visit. You can call the number that's usually listed on the back of your insurance card and ask if "River Bend Family Medicine" in Hancock Maryland is in the plan.

  • If you have more than one plan, please be sure your insurers know. They will deny payment to us if they suspect you have an additional plan and haven't told them! (this is called "Coordination of Benefits")

  • If you are required to select a Primary Care Provider, please contact your insurance company before you visit. Some plans require this and will not pay claims to an undesignated provider: which would mean you'd be responsible for payment.

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